There are several reasons why a desktop, laptop, or tablet computer might not power on, so it's very important that you troubleshoot this problem in the correct way!

If it appears that your computer is, in fact, receiving power (lights on the computer turn on, fans are running), even if just for a moment, make sure that you've turned on every power switch and power button involved in your computer system.

Check for disconnected computer power cable connections. A loose or unplugged power cable is one of the top reasons why a computer won't turn on!

Even though your computer runs on a battery, you should make sure that the AC adapter is plugged in properly, at least during troubleshooting. If you regularly keep your computer plugged in, but it has wiggled loose and now the battery is empty, your computer may not be getting power for this reason!

Plug your tablet, laptop, or desktop directly into the wall if it's not already. In other words, remove any power strips, battery backups, or other power distribution devices between your PC and the wall outlet.

If your computer starts getting power after doing this, it means that something that you removed from the equation is the cause of the problem. Even if nothing improves, continue troubleshooting with the computer plugged into the wall to keep things simple,

Perform a "lamp test" to verify power is being provided from the wall. Your computer isn't going to turn on if it's not getting power, so you need to make sure that the power source is working properly.
Is your computer turning off by itself immediately or at some point before the operating system loads? If so, you may be facing anything from an electrical short to a serious hardware issue.

Since there are several reasons that your PC might be shutting off by itself during the boot process, it's important that you step through a logical troubleshooting process!

This process could take anywhere from minutes to hours to solve depending on why the computer turns off so quickly after being turned on.

A beep code, if you are lucky enough to hear one, will give you a very good idea of exactly where to look for the cause of your computer turning off.

Chances are that your computer would not power on at all if the power supply voltage switch is wrong, but an incorrect power supply voltage might also cause your computer to turn off by itself.

Check for causes of electrical shorts inside your computer. This is very often the cause of the problem when the computer powers on for a second or two but then power off completely.

If you do not take the time to troubleshoot the possibility thoroughly you may end up missing a simple electrical short and instead perform costly hardware replacements later on for no good reason!

The power supply tends to cause more problems than any other piece of hardware and is very often the cause of a computer turning off by itself!
It is a really awful way to start the day! You press the power button on your computer and nothing happens. There is nothing more frustrating then when your computer will not boot!

There are many reasons why a computer won't turn on, the only symptom is usually the simple fact that nothing works, which is not much to go on!

Add this to the fact that whatever is causing your computer not to start could be an expensive part of your desktop or laptop to replace, like the motherboard or CPU!

Whenever the motherboard does needs to be replaced, it is always better to buy a new laptop because it is cheaper than buying a new motherboard which will always be more expensive!
Keeping Windows 10 updated can be a never-ending chore. How can you simplify the process?

Microsoft uses updates to improve Windows, fix bugs, and plug security holes. So keeping Windows up to date is key to ensuring the security and reliability of your operating system. But Microsoft doesn’t necessarily make it easy: Updates can be intrusive, confusing, and problematic. You want to ensure that the updates don’t bother you when you’re working, that you’re getting all the right updates, and that the updates themselves don’t create trouble.

One trick is to know how to tweak the settings for Updates. You can schedule Active Hours to prevent Windows 10 from rebooting your PC after an update. You can view a history of updates to make sure you’re getting the right ones. And you can uninstall an update that’s not working properly. You can even tap into advanced settings to determine which updates you receive and when you receive them. Let’s check out some best practices for updating Windows 10.

Previous versions of Windows offer the Windows Update Control Panel applet for you to view and manage your updates. But Windows 10 has since jettisoned the Control Panel tool in favour of the Update & Security option in the Settings app. Open Settings and click on the category for Update & Security. Make sure the Windows Update screen is the active one.

Check for Updates. The first thing you might want to do is click on the button to Check for updates to see if any are waiting to be installed. If so, let the updates do their thing to ensure that you’re running the latest ones for Windows.
You can use Microsoft Word with Google Docs to create and collaborate on documents.

You’ve always used Microsoft Word to create your own documents. But now you work with or for other people who use Google Docs. Do you need to renounce Word and adopt Google Docs to take on these new projects? Nope, you can tag team both applications. The two actually play well together. Here’s how:

You can create your documents in Word and upload them to Google Drive.

You can then view, read, and edit your Word docs in Google Docs to make further changes.

You can easily share documents with other people.

Google Docs offers its own version of Track Changes so you can see the modifications each person makes to your documents.
And you can save a Google Docs file as a Word document, among other formats.

First, you’ll need to create a Google account if you don’t already have one. Your Google account provides access to Google Docs and Google Drive, both of which you’ll use to upload, edit, and share documents. Browse to the Google Accounts page to set up your account.

Next, segue to Microsoft Word. You can use any version of Word for this process. Open or create a document. Okay, let’s say you’ve finished the document, at least to the point where it’s ready for review or editing by other people. Save and close the document.

Open the Google Drive website in your favourite browser and sign in with your Google account. Click on the New button. Select the option for File upload. Browse to and select the Word document you just saved.
Start Mozilla has launched version 60 of their popular Firefox browser. It comes with a whole host of new features, but not all of these features have been welcomed with enthusiasm.

Anyone looking for a revolution of browsing features are likely to be disappointed. The developers promise that the browser is a bit faster and a bit more secure, now offering critical two-factor authentication to log into Internet applications. Added to that, Firefox now includes new notification features that make it easier to spot whether your data is encrypted while you are using websites. If you surf an encrypted connection while the browser is in private mode, you’ll see a lock with a cross over it displayed in the address bar, for example.

But that’s where the useful features end. In order to finance future developments, Mozilla relies on advertising revenue. So now, when you open a new blank tab, you’ll see sponsored content displayed. Mozilla are rolling out this new money making experiment in the US first, so how successful it is there will influence whether you see similar sponsored content in your browser.

Hopefully the adverts won’t be too intrusive, and it will be a small price to pay for such a fantastic free browser.
The Windows 10 April 2018 update brings with it a host of enhanced settings, new features and a revamped design. However, there are some innovations that are less welcome. Microsoft hasn’t drawn attention to this new change: with Windows 10 April 2018, the operating system resurrects a feature that we thought had been removed. When you shut down your PC, or restart it, it’s no longer possible to skip the installation of an update. This feature was very handy when you needed to start your system up quickly and didn’t want to have to wait for updates to be installed. But now, you can face the situation whereby it takes several minutes for your desktop to load when you turn your machine on.

Also, if you usually turn the mains power off after you have shut down your PC, you will now be forced to wait longer to do so if Windows is installing updates. Why Microsoft have brought back this feature that forces you to install updates at times of their choosing is a mystery.
It sounded like a good idea: Windows 10 users could talk to Amazon’s Alexa running on Echo devices using Cortana. Unfortunately, Microsoft seem to be falling behind somewhat.

Currently there are four main voice recognition systems competing for the consumer’s attention: Siri (Apple), Google Home (Google), Alexa (Amazon) and Cortana (Microsoft).

Amazon and Microsoft have planned to team up and their project to develop a combined speech recognition assistant was supposed to be finished by the end of 2017, but there’s still no sight of it.

In a press conference, Javier Soltero, Vice President of Cortana at Microsoft, promised that they were working to continue to deliver a great user experience. He said that customers would not want a product that wasn’t ready to be brought to Windows 10, hence the delay. Microsoft and Amazon are still trying to work out how to fit their products together, and it’s likely to take a long time.

Apparently, the whole process is more difficult than was first imagined, and linking the two systems via smart speakers (to create appointments in your Outlook calendar, for example), is taking them longer than they thought. Hopefully they’ll manage to get their software in place in time for the next major Windows 10 update.
If you use the Google Chrome browser, you may have noticed that it’s not working reliably since the last set of updates from Microsoft were installed on your PC.

It seems that one of the most recent fixes issued by Microsoft breaks Chrome, but both Microsoft and Google have been left scratching their heads because they can’t work out why.

The bug also breaks the Cortana personal assistant, meaning that you can no longer say ‘Hey Cortana’ to wake up your system.
If you are affected, I’d suggest using another browser, such as Edge, for the time being. Hopefully Microsoft will come up with a fix soon, but they’re likely to have a lot of work on their hands. That’s because security researchers have just uncovered a host of new problems related to the Spectre bug in Intel processors.

The researchers have discovered at least 8 new ways to exploit the problems in Intel processors. The researchers are still investigating whether the problems could affect AMD processors too.

Spectre is a serious problem for all PC users, since flaws in the design of the processor inside your PC means a hacker could take over the machine and steal data, even if you have a firewall, anti-virus tool and all the latest fixes from Microsoft.

The only fool-proof solution is to replace the processor in your PC with one not affected by the bug.

However, that’s not really practical considering the millions of systems affected, so instead Intel, AMD and Microsoft have been looking to use software updates to protect against the problems.

That’s had mixed results, with one of Microsoft’s fixes causing more problems than it solved and requiring an updated version to be released almost immediately.

Hopefully these latest problems will be fixed quickly!

But because the underlying security flaw is deep inside the processor of practically every PC, new problems like this are likely to crop up regularly, and the software and hardware companies will be constantly battling against them.
If you use Microsoft Outlook to read your email, there's bad news. A security bug in the program can allow an attacker to send you a malicious email using rich text format (RTF). If you so much as preview this message – without actually opening it – your PC can be taken over!

By setting up the message in a certain way, the Outlook bug allows the attacker to get hold of your Windows username and password.

While the password is scrambled – using a process called hashing – a determined attacker could probably break it.

The problem is all down to the way that Outlook loads remote content from a server, but it appears to be tricky for Microsoft to tackle.
The problem was first reported in October 2016! Microsoft's previous patch failed to fully solve the problem, but hopefully this new one will.

If you have Outlook installed on your computer (it comes as part of Microsoft Office), you should make sure that the fix is installed, even if you use a different email reader.

That isn't the only long-standing security problem that Microsoft have recently had to issue new fixes for. Windows has had security problems caused by fonts for a while.

These little files do nothing more than tell Windows how to display various type faces on screen. But bugs in how they are handled mean that fonts can also be used to spread viruses and worms.

This month Microsoft have fixed five different problems that would allow an attacker to use malicious fonts on a web page to execute code on your PC.

Simply viewing the page is enough to activate the bugs. This kind of attack is similar to the Duqu virus of 2011, which also used malicious fonts to attack PCs. You'd have thought Microsoft would have got on top of the problem by now, but apparently not.

If you have Windows 10, or automatic updates activated on Windows 8.1 or 7, these should be put in place automatically. If not, install them manually from the Windows Update Control Panel.

site map

business hours

We are open for business during the following times:

Monday to Friday: 10 am to 5pm.

newsletter sign up

By subscribing to our newsletter, you will always be updated with the latest news and offers from us.